You’ve seen the infomerical, and perhaps even been tempted to pick up the phone after seeing Chaz Dean transform problem hair of all types into luscious locks. WEN promises to be your all-in-one wash that eliminates the need for additional styling products and leaves your hair healthy, shiny and beautiful. Is it too good to be true? My dear friend and VERY FIRST GUEST BLOGGER, Katie has put WEN to the test. Here is her candid and informative review on this mysterious product. Many thanks to Katie for her insights!!!
Your hair type: Thick & wavy
Biggest hair challenge: Dry scalp & oily roots
Can’t live without hair product: Aussie 3 Minute Miracle
Many an early morning, I have turned on the tube to hear the phrase “My name is ‘so and so’ and I’m a WEN girl.” Should I be a WEN girl, I would ask myself? Could this “wonderwash” live up to all of its auspicious claims? At about 4 AM one morning, I caved and just had to try it. If I could get rid of all of my extra hair care and styling products and have beautiful hair, it would be worth the $29.95 introductory price.
Ordering this product was challenging. I was on the phone for over a half hour with someone who couldn’t seem to understand why I did not wish to add additional WEN products to my order for “today’s low, low price” I simply wanted to order what I had been seeing on TV, which eventually I was able to do. In order to get the introductory price you are required to sign up for automatic shipping, which you can cancel at any time.
I was so excited to get my Wen in the mail; and when I did, I used it the same day. I followed the instructions meticulously, as this product isn’t set up like your typical shampoo/condition regimen. For my hair type, which is long, thick hair, I was instructed to use a minimum of 16 pumps of the cleanser, to which you add 2 pumps of the nourishing treatment cream. I did immediately feel a difference when I was cleansing my hair. It was easy to run my fingers through it, and the smell is delicious.
After my WEN cleanse, I worked some of the anti-frizz styling cream into my hair, which is odd considering I thought using the cleanser was supposed to take care of frizz.I dried my hair as usual, which took quite awhile since it was holding A LOT of moisture, but after drying, the end result felt great! My hair had a healthy glow to it, was easy to manage and smelled wonderful. (I even got a compliment at a party that night about how good my hair smelled).
Although my hair felt nice and did smell great, it wasn’t enough to wow me on Wen. Even with the promise of not needing additional products after washing with Wen, my hair still needed an anti frizz product and styling with a straightener and curling iron. It didn’t come out picture perfect, like it is portrayed in the infomercial.
I continued to use the product and noticed that I had to wash my hair more often because of ongoing oil build-up. After two washes, Wen left my hair looking unclean and I found myself adding regular shampoo to make my hair feel clean again. The product also went fast! Using 16 pumps of anything would dwindle quickly, and WEN folks probably knew that because before I could cancel my order, another one was on my doorstep. Another surprise, the second shipment costroughly $130! I asked about this when ordering, and the pushy gentleman on the phone never once mentioned a cost this obscene. I called to tell them I would like to send it back, only to hear that they would not take it if the box had been opened. Luckily, I had not done that, as I knew this product was not for me, but was surprised since the commercial claims you can return it at any time. It took weeks, but I finally noticed that WEN had credited me $90. Where was my additional $40? That is what they consider the shipping cost, which they do not refund. So in the end I ended up paying about $75 for a product that did not last that long, and was not as life changing as I expected it to be.
I feel like this product might be better for hair that’s very hard to manage and is extremely dry. That being said, the price through the infomercial offer is absurd when now, you can get the product at Sephora and not have to deal with the auto-shipping or pushy salesman. It seems I am not a Wen girl. For me, personally, I’ll stick with my tried and true method that leaves my hair feeling just as good, with the same amount of effort, for a fraction of the price.